TERMS & CONDITIONS

Thank you for visiting our website www.daali.world (the “site”). These terms and conditions (“Terms”), together with our Privacy Policy, govern your use of the site and your purchase of products from the site. By using our site, you confirm that you accept these Terms and that you agree to comply with them.

The site is operated by PITAVEE VENTURES LLP as ‘Daali’ (business name)  (“PITAVEE VENTURES LLP”,”Daali”,“our” or “us” or “we”), a business registered in New Delhi, India under the name PITAVEE VENTURES LLP with its GST registration no. 07ABFFP1615A1ZT registered at  SHOP NO. 50, DDA SHOPPING COMPLEX SITE 42, K BLOCK School Kalkaji, New Delhi, Delhi, 110019, and trading address being same as the registered address.

The website is hosted by Shopify Inc.

General terms of website use

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the applicable laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Terms of Sale    

When you place an order with us it will be deemed that you have read, understood and accepted these Terms. 

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

By placing an order with us through our website, you are agreeing to purchase the goods outlined in your order upon the terms described in your order. When you place an order, we will require personal information such as your name, telephone number, email address, delivery address, payment information and billing address. This information is required in order to process your order and will be dealt with in accordance with our Privacy Policy. 

After placing an order online, we will provide you with an order confirmation via email to the email address provided. This order confirmation is a record that we have received your order.

Please note that we will not be able to process orders (a) if the products and/or services requested are no longer in stock or available to order (b) if a pricing error or description error is identified (c) if payment is not authorised (d) if courier companies are temporarily unavailable to deliver orders due to conditions that are beyond our control, including weather, accidents and strikes. Should there be any issue with your order, we will contact you either by email or telephone. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible in such cases.

We reserve the right to refuse any order requests at any point and for any reason. We have created this website to provide information about Daali and its products for your personal use. 

Whilst considerable effort has been made to ensure that the visual representation of DAALI products displayed on the website are representative of the colour , design and style etc. of the original products, slight variations, distortions and /or differences may be apparent when compared to the original products. 

This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, Daali  cannot be held liable for any apparent differences in the product images represented on the website and the original products.

In order to provide a quality service to our customers and to ensure greater availability for all customers, we reserve the right to limit the number of products which can be purchased per customer. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

All orders are subject to return or exchange only according to our Return Policy.

We reserve the right to discontinue any product at any time.

 Price and payment

All prices (on www.daali.world) are stated in Indian Rupees and are subject to change, at any time and without notice. We reserve the right to change prices without prior notice at any time. We take all reasonable care to ensure that the prices are correct at the time when the relevant information was entered onto the system. However, certain prices may be impacted by an error. If we discover an error in the price of the products you have ordered we will contact you. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

The price of a Product does not include International delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order. All prices shown on our website are in Indian Currency (INR) are exclusive of the GST applicable in India.

We accept payment by all major credit and debit cards and by Razor pay. For Bank Transfer & UPI Payments, pls reach out to us at +91-9930020620 or write to us at Ritika@daali.world

All orders are payable in INR. Payments are authenticated and secured by the 3D secure system. If your order is being dispatched outside Indian Territory then all duties/customs payable at any foreign port as a result of delivery of goods to countries outside of India will be borne by you, the customer. 

Customs policies vary depending on country, so we advise you to check these with your local customs office before placing an order as you shall not be entitled to cancel your order on the basis of unforeseen duties or import charges. We have no control over these charges and are unable to estimate what they may be. 

Delivery

Products purchased via www.daali.world website will be shipped to the delivery address specified when placing your order. For security reasons, we shall not process any order for which an incomplete delivery address has been provided, nor will we accept orders with a PO Box delivery address. We aim to dispatch orders within the specified working days taken for each order. Delivery shall be completed when we deliver the products to the address you gave us and the products will be your responsibility from that time.

Linked third party sites

The website may contain links to external website. We do not control these websites and therefore are not held liable for making these websites available, nor bear any liability for the content, products or services available on or via these websites. Furthermore, inclusion of any external links does not constitute an endorsement or affiliation with Daali, Pitavee Ventures LLP. You may only establish a link to the Daali.world website if expressly authorised to do so in writing by Daali, Pitavee Ventures LLP. We reserve the right to withdraw linking permission without notice. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

Intellectual Property

This website may contain confidential information or information protected by copyright and intellectual property laws and treaties around the world. Unless otherwise stated, all materials featured on the website (drawings, designs, illustrations, photographs, images, text, logos, trademarks, etc.) are the exclusive property of or are licensed to Daali, Pitavee Ventures LLP.

You may not by any means or process, totally or in part, publish, modify, transmit, create derivative works based on, or sell any such materials contained on the website.

The “Daali” trademark displayed on the site, as well as the domain name “Daali.world” are and will remain the exclusive property of Daali, Pitavee Ventures LLP. Any transmission, distribution, modification or use of trademark or the domain name for any purpose whatsoever without prior agreement from Daali, Pitavee Ventures LLP. is prohibited. You are only permitted to print and download extracts from our website for your own personal use. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.  Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

User Comments, Feedback and Other Submissions

If, at our request, you send specific submissions (for example, contest entries) or send your creative ideas without our request, suggestions, proposals, plans, or other materials, either online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violate any party’s intellectual property or these Terms of Service. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.  You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any related website.  You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.  You are solely responsible for any comments you make and their accuracy. 

We take no responsibility and assume no liability for any comments posted by you or any third-party

 Limitation of liability

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an event that is beyond our reasonable control. If such an event takes place and affects the performance of our obligations under a contract with you: we will contact you as soon as reasonably possible to notify you; and our obligations under the contract will be suspended and the time for performance of our obligations will be extended for the duration of the event.

Indemnity

In order to use the Website, you agree to defend, indemnify and hold us harmless and its respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations or inquiries, claims, suits, costs and expenses (including without limitation – reasonable attorneys’ fees and expenses) arising out of or otherwise relating to your use of the Website.

Modifications to the Platform

DAALI reserves the right at all times to modify, discontinue, temporarily or permanently, the Platform without notice. You agree that Social Lens will not be liable to you or any third party for any modification, suspension or discontinuation of the Platform.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, harm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Miscellaneous

This Contract is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

Terms and Conditions are subject to change

We reserve the right to vary these terms as necessary and without notice, with such variations becoming effective immediately upon being posted to the website. Please check this page from time to time to take notice of any changes that we have made as they will be binding in you.

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

We endeavour to ensure that the information on our website is correct. We do not however warrant the accuracy and completeness of the material on our website. We may make changes to the material on our website or to the products and prices displayed on it at any time without notice. 

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Our Privacy Policy governs your submission of personal information through the store.